Perhaps you only analyze thread dumps a few times a year. Is it still worth getting a fastThread subscription? We think the answer is “yes”. Open-heart surgeries are rare events, often happening just once in a lifetime. Yet, their value to human life is immeasurable. Similarly, the deep JVM analysis that fastThread provides is invaluable, even if used infrequently.
Nine times out of ten, we see that teams evaluating fastThread are fully convinced that they need a full license. But organizations have a software buying process and it’s often necessary for engineering teams to build a case for the buying committee to approve the purchase.
If you’re in a similar position, we’ve written this article to help you build a case for your buying decision makers to help you in purchasing your fastThread subscription!
1. You’ll Reduce Production Downtime Cost
Production downtime can be extremely costly. IDC revealed that Fortune 1000 companies report an average cost of $1 million per hour of downtime when factoring in lost revenue, operational disruptions, and reputational damage. For critical applications, this number can escalate to between $5 million and $10 million per hour (ITIC).
fastThread’s rapid and precise analysis capabilities help mitigate these losses by enabling teams to uncover and address JVM issues quickly, minimizing the financial impact of prolonged outages.
2. You’ll Help Safeguard Brand Reputation & Avoid Potential IT Disasters
Downtime doesn’t only impact operations; it also poses risks to revenue and brand reputation. Prolonged outages can lead to customer dissatisfaction and lost business.
In high-profile incidents like the CrowdStrike outage, several sectors including airlines experienced disruptions that affected both partners and customers.
By quickly diagnosing and resolving issues, fastThread helps prevent large-scale impacts, safeguarding your company’s revenue stream and reputation, even if the tool is used infrequently.
3. You’ll Get Faster Problem Isolation for Swift Resolution
Identifying the root cause of a JVM problem without specialized tools can be time-consuming and complex, especially under pressure. fastThread leverages advanced pattern recognition and ML algorithms to accelerate this process. By quickly pinpointing issues, fastThread empowers your team to resolve problems faster and restore normal operations efficiently.
Even if used rarely, fastThread can save substantial time during high-stakes moments, freeing engineers to focus on keeping systems running smoothly.
4. You’ll Finally Eliminate Band-Aid Fixes for More Sustainable Stability
In high-pressure environments, temporary solutions like restarting an application can be tempting. However, relying on restarts as a quick fix can mask underlying issues and lead to repeated performance disruptions. fastThread provides deep insights that help you identify and address the root cause directly, eliminating the need for repeated restarts. This approach supports sustainable performance and stable operations, even in complex production settings.
5. You’ll Safeguard Your Team
Certain production outages can have far-reaching consequences, sometimes including organizational changes and job losses. We know a specific case where a major enterprise’s CTO lost their job because of a production downtime.
fastThread’s rapid problem isolation capabilities allow teams to resolve critical issues before they escalate to crisis levels. By ensuring operational continuity, fastThread helps maintain a stable environment for teams, protecting against high-stakes impacts that unmanaged production outages can cause.
6. Your All-in-One JVM Troubleshooter
When you buy fastThread Enterprise Edition, you’re not just getting thread dump analysis, you’re getting access to the entire product suite. That means you can perform 360° analysis: GC log analysis, heap dump analysis, application log analysis, and much more. This broader visibility allows you to troubleshoot complex performance problems holistically, instead of just focusing on one artifact.
7. Micro-Metrics: Your Early Warning System
Most performance labs only track macro-metrics such as CPU, memory usage, and response time. These are reactive indicators, they show you a problem only after it has already surfaced. Micro-metrics like thread patterns, thread states, thread pool size. Even small deviations in these metrics often predict regressions that could later cause production outages. Learn more about micro-metrics here.
Customer Success Stories
Here are some customer success stories of companies that were once in the same buying stage that you are in today. Here’s what happened after they became fastThread users.
- North American Major Trading Platform: This trading platform resolved severe CPU spikes caused by concurrency issues, using insights from this case study to reduce diagnostic time and avoid revenue-impacting downtime.
- Top 3 Global Bank: A critical middleware outage was isolated in record time, with a 50% reduction in troubleshooting time, cutting potential outage costs.
- Leading Global Travel Organization: The team resolved microservice issues quickly, improving response times and saving potential lost revenue in peak periods, as shared in this example.
- Apache Library Deadlock for a Tech Giant: fastThread quickly addressed a complex deadlock, significantly reducing manual analysis time as detailed in this story.
- Fortune 500 Retailer with Oracle Database Issues: The engineering team resolved Oracle DB-related unresponsiveness efficiently, saving hours and maintaining application stability as shown here.
- E-commerce Business on AWS: A 502 Bad Gateway error was resolved swiftly, reducing customer complaints and troubleshooting time, as described in this case study.
These stories showcase fastThread’s impact on saving time, reducing costs, and boosting efficiency across multiple industries.
Fortune 500 customers
fastThread is trusted by industry-leading organizations to optimize Java application performance and reduce costs. Our clients include:
| Industry | Customers |
|---|---|
| Technology & Software Solutions | Apple Inc., Audiocodes, Cloudbees, Crowdstrike, Datastax, Dremio, Forgerock, Intuit, Jamf, jfrog, Micron, Miro, Nutanix, ON24, Pingidentity, Pinterest, Qualcomm, SAP, Saviynt, Sentry, Service Now, Zucchetti |
| Banking & Financial Services | Bloomberg, CBQ, Equilend, Evertec (Paytrue S.A), Flextrade Systems, Inc., ICE, IMC, MSCI, NAIC, QNB Finansbank A.Ş, SOCIETE GENERALE, TD Ameritrade, TD Bank, Wells Fargo, Westpac |
| Retail & E-commerce | FreshDirect, LVM, Revolveclothing, Teleflora, Walmart |
| Insurance | Cigna/ Evernoth, Delta Dental, Farmers Insurance, Metlife |
| Healthcare & Pharmaceuticals | Cerner (Oracle), GE Precision Healthcare, NHS.Scot |
| Telecommunications | Genesys Telecommunication Labs, Mobileum, Motorola, Telefonica |
| Automotive | Rivian, Toyota |
| Human Resources | Trinet, WorkDay |
| Travel & Hospitality | Kayak, Lifemiles (Avianca) |
Conclusion
In today’s high-stakes environments, even a single production issue can have far-reaching consequences for revenue, customer trust, and team morale. Even if you need thread dump analysis occasionally, fastThread’s comprehensive diagnostics and rapid problem-solving capabilities make it a powerful asset when it counts.
By investing in fastThread, you’re not just buying a tool, you’re equipping your team with the insights to handle critical moments with confidence and precision, ensuring stability, protecting your brand, and minimizing costly downtime. You can sign up for fastThread here.
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